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Frequently Asked Questions

The Clock Shop, Magazine Road, Cork City, Co Cork

Phone: +353 (0)21 4347977 Mobile: +353 (0)86 8179945

Here are the answers to some of the questions you might have.

Each repair is estimated on an individual basis. It's impossible to give a blanket answer to this question. Please call me, or even better bring your clock into the shop so I can take a look at the problem.

We do not charge for an estimate, the estimate is accurate to within +/- 10%. If you require an itemised quote the charge is €50

Occasionally a simple repair can be completed within a few days. However the total time for an average repair is 4 to 6 weeks. Once the clock is repaired it is run for two weeks to ensure that it is working correctly in a process known as timing. Repair time can be considerably longer if unusual parts are required due to increasing difficulty in sourcing parts.

Most batteries are €8 or €9 depending on the specific type of battery. Fitting of the battery is included in the price.

Please be very careful indeed about replacing watch batteries with a very cheap alternative. The cheap batteries which you can buy in euro-shops are not intended for expensive time-pieces.

All watch batteries are either silver-oxide or lithium which are far less likely to leak. I have seen very expensive watches ruined by the corrusion caused by cheap batteries. Saving €5 by using a battery which ruins a watch costing hundrds of euros is clearly a false economy.

Yes, flat round glasses can be readily replaced within a day or two, most unusually shaped glasses take a little longer as the replacement will have to be ordered from our suppliers.

Yes, most flat and convex glasses can be easily replaced. There can be problem replacing very old glasses since these were sometimes a lot thinner than more modern glasses and are often unobtainable.

The face can also usually be replaced, although these may not be in stock.

Yes, I can usually give a very rough estimate and whether or not it is worth bringing it to the shop for a closer assessment. Before giving a more accurate estimate you will need to bring the clock to us to enable us to give an accurate estimate.

It isn't usually practical or economic to ship a clock for repair unless it is an especially rare or valuable piece. We cannot take responsibility for clocks shipped to us without prior arangement.

We generally will not ship a clock back to you once repairs have been carried out. You would need to either collect it yourself or arrange for someone to collect it.

I have been in business for nearly 30 years, and was repairing clocks since the late 60's under the supervision of my father who was also a very experienced clockmaker who ran a jewellery shop in Kenley, South London.

I take great pains to ensure clocks are repaired with the greatest of care, to the highest standard. I value my reputation, and believe that old adage "If a jobs worth doing, it's worth doing well." The majority of my business comes by word of mouth.

No, payment is on completion of the repair when the clock is collected. In rare cases a deposit may be required if expensive parts are specially ordered.

No, I'm afraid we don't accept payment by credit card. The costs involved are quite high, we prefer to keep our prices as low as possible.

A clock should be cleaned every 3-5 years. This helps to ensure that the clock keeps accurate time and prevents damage to the mechanism which can result in a costly repair.

I can re-finish some wooden clock cases. If major repairs to a clock cases are required this can be undertaken by a trained furniture maker who I have dealt with since 1998.

No, I'm afraid we do not stock watch straps and bands.

I do minor repairs to quartz watches, glasses, spacing lugs, strap repair etc. I do not repair mechanical watches.

If your clock is lost we will replace it with a comparible clock, or compensate you to the value of the clock. In thirty years in business I have never lost a clock.

Old electric clocks can be repaired provided the coil bearing is ok. The older the electric clock the better as older clocks areusually of better quality than the more modern ones.

If your clock is unrepairable it is often possible to replace the movement with a battery operated movement and keep the originalface and hands.

I repair barometers, barographs, metronomes and scientific instruments. I can also fabricate small parts for vintage cars and motorcycles.

eg. I repaired malfunctioning magneto switch, for 1922 Dennis fire engine. Made new small end and gear bushes for a 1950's 200cc Ariel Colt motorcycle.

I am an apprenticed engineer having experience in many different fields, I enjoy a challenge.